Payment & Shipping

We deliver all our orders within the same day the order was placed. Should there be a situation where the order cannot be delivered on the same day, you will be contacted.

You may return any bottled products which are sealed and unopened, within 14 days, for a full refund of your purchase price less shipping. In case of returning goods, please send us an email with your name, order number, product name, and the problem you have with the product. We are not accepting any returns without this information.

Yes, of course. Our highly secure website uses the latest encryption technology to keep your personal information private and completely confidential.

We currently accept PesaPal, MPESA and Cash Payments

That depends on the security of payment. There are many reasons that lead to failure to pay. For more details, you can refer to “payment“, where there are detailed reasons introduced why you do not pay successfully.

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