Delivery Policy

At Wiri, we ensure that all items ordered will be delivered to you in good condition anywhere you are in Kenya.

We know how important safe and fast delivery is to you so we strive to deliver all your products in the shortest time possible.

We have different shipping methods depending on your location. They include:

Standard Nairobi Wide Shipping

All parcels for Nairobi County delivery can be delivered on the same day. After completing your order and making full payments, your order will be delivered within 2 to 3 hours. In case of any delays due to unavoidable circumstances, we assure you that the delivery will be made before end of day and you will be notified by our team.

All parcels meant for same day delivery in Nairobi should be ordered by 4:00 pm. Any orders made after 4:00 pm will be delivered the next day.

We are open on weekends from 8:00am and 4:00pm. All orders scheduled for weekend delivery will be delivered between 9:00am and 4:00pm.

Nairobi Environs (Slightly outside Nairobi County) Same Day Delivery.

All parcels scheduled for delivery within Nairobi Metropolitan will be delivered on the same day on the scheduled day.

These areas include but not limited to;

  • Parts of Kiambu County, e.g Ruiru all the way to Juja.
  • Uthiru to Kikuyu on Waiyaki Way and environs,
  • Kiambu Road from Thindigwa to Kiambu Town, Ruaka, Kabete.
  • Parts of Kajiado including Ngong Town, Ongata Rongai, Kitengela upto Yukos etc.
  • Parts of Machakos County including Athi River upto Greatwall Gardens, Ruai, Utawala.

All deliveries to be done within Nairobi Environs will be done in the afternoon hours. We are not able to give a specific delivery timeline but we assure you your order will be delivered by end of day.

Shipping Outside Nairobi (Via Modern Coast/Fargo/ Easy Coach Courier) Next day Delivery

All parcels scheduled for delivery outside Nairobi will be delivered on the next day via your preferred Courier e.g Nation Courier, shuttles, buses or matatus

To ensure you receive your parcel the next day, please place your order by 4:00pm. Our team will email you a tracking number on the morning of the delivery date so that you can follow up with your preferred Courier on the delivery status of your items.

Global Wide Shipping via DHL Express.

When you ship orders outside Kenya via DHL Express, delivery should take three to 14 working days. Please note Wiri is not responsible for any customs and import taxes that may apply in your shipping country. We are not responsible for delays due to customs.

To determine your shipping charges to the preferred address, engage our team to get the estimate shipping cost based on the current DHL charges.



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